Washington County:
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County Services | Benefits Counseling | DVR | Job Searching | Transportation |
County Services
Washington County Aging & Disability Resource Center
333 East Washington St.
Room 1000
West Bend, WI 53095
262-335-4497
Human Services
333 East Washington St.
Suite 2100
West Bend, WI 53095
262-335-4583
Benefits Counseling
Find benefits counseling service providers in your area. If you are unsure of what type of benefits counseling services you need, contact the Wisconsin Disability Benefits Network (email wdbn@eri-wi.org or call 1-800-710-9326).
- Work Incentive Benefit Specialists (WIBS) assist people with disabilities by helping them wade through the complexities to make informed choices about the impact of work on their benefits. WIBS can provide a written and oral analysis of a person's services and benefits and how work will change their cash payments, medical coverage, and continued eligibility. Two types of WIBS in Wisconsin include Fee for Service or Purchase of Service Benefits Counselors and the Work Incentives Planning and Assistance Program counselors.
- Disability, Health and Employment Counseling (MAPP & HEC): The Medicaid Purchase Plan (MAPP) offers education and assistance to help people with disabilities maintain or get Medicaid healthcare coverage while employed or seeking work. The Health & Employment Counseling (HEC) program is a nine-month pre-employment program for people with disabilities who want to enroll in the Medicaid Purchase Plan (MAPP), but who are not yet employed. Through MAPP, people with disabilities who are working or enrolled in HEC may buy their Medicaid coverage by paying a monthly premium, based on income. Individuals with low income may not have to pay a premium. Contact your local MAPP / HEC Specialist.
- Disability Benefit Specialists (DBS) provide counseling for people with physical, developmental, and mental illness disabilities between the ages of 18 and 59. A DBS can provide cost-free information and counseling about public and private benefits programs and help people apply for or appeal the denial of benefits. Contact your local Disability Benefits Counselor (if applicable)
- Elderly Benefit Specialists (EBS) help people age 60 or older figure out their private or government benefits, including the complex issues around various prescription drug plans. They also provide counseling for individuals approaching retirement and not yet receiving benefits. An EBS can provide accurate and current information, suggest alternative ways to secure benefits or appeal denials of benefits, advocate with other parties, explain legal action or other possible solutions, and make referrals to an appropriate attorney if necessary. Contact your local Elderly Benefit Specialist
Local DVR
Job Searching
- Washington County Job Center: A center for people looking for work and businesses that need help finding qualified applicants. Job Centers are partnerships of government agencies and community-based organizations with a common goal: to make our community a better place to live by improving job opportunities through economic support, training and education. The Job Center offers resources for people seeking employment: workshops, job listings, job fairs, career counseling.
- Wisconsin Disability Program Navigators: Located within the Wisconsin Workforce Development Areas, DPNs help people with disabilities "navigate" through the challenges of seeking employment by connecting them with them with community resources. Navigators also collaborate with employers to facilitate employment for persons with disabilities. Contact a Navigator in your area.
Transportation Resources
- American Cancer Society Road to Recovery Transportation for cancer patients to medical appointments. 800-947-0487
- American Red Cross (West Bend Chapter) Transportation provided for medical appointments and dental appointments Monday thru Friday outside of Washington County. 262-334-5687
- Aurora Shuttle Service Free shuttle service for patients and family between Aurora Health Center (General Clinic) in West Bend and Aurora Medical Center Hartford Hospital. Van is not handicap accessible. Reservations are not needed. Shuttle runs from 6:30am - 5:00pm. 262-673-2300
- Germantown Senior Van Service Consists of one lift equipped mini-bus and one sedan driven by volunteer drivers. This service is for adults at 55 years of age and older. For ride information, please call 262-250-4712.
- Hartford Shared-Ride Taxi Service area for the City Taxi includes the City of Hartford and 1 mile outside the city limits, with the exception of the Aurora Health Center in Slinger. Service will still be provided in Dodge County up to a 10 mile limit. Long distance service is available with advance notice of five to seven days going to the Milwaukee Airport, and to/from the Milwaukee and Columbus Train Depots or Milwaukee Bus Station providing a vehicle and driver are available. Taxi vans are wheelchair accessible curb to curb only. 262-673-8223 or TDD 262-673-8224
- Life Star Medical Transport Provides non-emergency specialized transportation. 262-338-9798
- Personalized Transportation Services, LLC Provide non-emergency service and specialize in the transport of handicapped and disabled individuals. 262-628-0189
- Washington County Commuter Express Operating weekdays from Washington County to Milwaukee County. 262-677-3445 or 888-675-WCCE
- Washington County Shared-Ride Taxi Provides transportation door to door in Washington County and areas which include the northern portion of Menomonee Falls. Specialized service is available for disabled individuals who require special door-through-door assistance (notice must be given when calling). 262-338-2908 or 888-285-TAXI
- West Bend Shared-Ride Taxi Taxi vans carry patrons anywhere throughout the City of West Bend with limited service outside the city limits. Handicap accessible service also available. 262-334-3096
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